Nowadays’s venture was horrible. Took car or truck in at 11:thirty am. I needed estimate on rebuild motor if needed, a solution to my Look at engine light, a tire repaired that experienced a nail in it, an alignment and rotation of tires given that I possess the life time alignment. I essentially had to simply call at five:30 pm to see just what the status was. Was presented a list of tips, I said I’m calling about the issues and never suggestions I did not have the responses but was hung up on rather. I was very hot about being forced to get in touch with but occur on. I get all the way down to the store and it will get worse.
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March 28, 2016 at 6:fifty am Hello I really feel as though Firestone are lots of rip off rip-off artist . I purchased 4 tires from them for the 2012 Buick Regal which the generate very little like those I'd on their looks like I'm driving a truck now not satisfied about which i paid 900. know thoughts you I have a 2012 Buick Regal for 2 several years under no circumstances had a problem till I went to Firestone in black wood in ,they told and showed me I had a nail in my remaining rear tire i had not Been any where so how did I obtain a nail in my tire ,a week later I need hub bearings changed and they would like to charge me seven hundred $ wtf All of this inside a months time is Anyone examining these grievances or what .not good not happy feeling ripped off.
My household and myself have bought At the very least six or more total new sets of tires from this Firestone. I used to be promised one thing (let alone each of the freebie fluid and vehicle check, and many others) and left with Nothing at all…
Just two months following that service, the truck broke down for a 3rd time, whereby, at this stage, we ended up so displeased with The truth that the vehicle were serviced 2 times prior, in A 3 7 days period, that we didn’t even want to deliver it back to Firestone.
On August 9th, we experienced my truck towed straight to the Firestone in Laci, New Jersey, straight away adhering to the breakdown. The vehicle was in their possession for two times. Right after checking out the truck, the mechanic described that what he would need to correct would Expense a total of $one,298.06, which we did not assume, but we understood that so as to have the car or truck managing once more, this was destined to be required. At the time, we didn't have The cash on hand, so we opened a credit line with Firestone so that you can include the price.
After feeding me a tune and dance, my boyfriend took the cellphone and managed it. In the end, I didn't must spend due to the fact they couldn’t “promise” that the car would remain aligned. They claim that they did the alignment and rotated the tires, but as soon as I drove away, the car pulled to the ideal precisely the same way that it did Once i dropped it off. I wasted half per day without any motor vehicle, and no success. Just aggravation. I'm knowledgeable which the professionals get the job done off Fee, but this was preposterous.
As previously mentioned in my prior complaint, the diagnostic browse M.A.P. as well as the PCM necessary to be reprogrammed, but this could not be concluded until Monday, Oct five, 2015. For that reason I needed to hire an automobile from Organization and incurred a expense of $171.
The only motive I viewed as the Katy Freeway site is since they have my website been the sole location open up on Sunday when my serpentine belt began squeaking. I like my vehicle so I regarded this an unexpected emergency and brought it in for repair.
I won't he has a good point return to that venue and asked for the Examine. Considering the fact that then a few separate guarantees of the refund Verify ended up made by different Firestone officers and however no refund. I might recognize my refund without the require for 3rd party involvement. Thanks.
So this weekend I is going to be obtaining a new rim to exchange my dent 1. I will never EVER shop at One more Firestone And that i is likely to make absolutely sure my family and friends will never go there whether or not This is actually the only position open. I have never been dealt with so rudely by a retail store supervisor. I want to claim that Christopher Parks is the greatest associate I have at any time dealt with.
On Friday 12-08-2017 my daughter claims her motor vehicle was acting Odd and pulling again to the appropriate, and her steering wheel gave the impression to be off. She was not able to convey the car again property due to staying a full-time college or university college student at Wayne State University. So I suggested her to acquire it back to her community Firestone in Madison Heights for guarantee Focus on the alignment. She dropped her auto off on twelve-ten-2017 to carry out the guarantee Focus on the alignment. On twelve-eleven-2017 she comes to Firestone to choose up her vehicle. She gets a absurd bill for approximately $300 and the employee encouraged her she would wish a lifetime time warranty for the alignment for check out this site an extra $one hundred thirty. She declines the life time guarantee, nevertheless pays to the $290 to the questionable service, which from this source I didn't authorize. Unbelievably my daughter phone calls me and says that Firestone charged her for the new passenger side decreased control arm. I advised her that this was completely new and just adjusted/fixed below a month back. The employee at Firestone mentioned it was not a newer component and suggested her that she could not generate the vehicle, it had been harmful.
The good thing is I live up the road so it only took me 30 minutes to wander house. I obtained a phone close to 3pm to point out what was Mistaken with my automobile. I had been informed my control arm was bent as well as rim was dented (which I used to be currently mindful of). I used to be advised I'd also need to have an alignment but asked if I could hold off on that till I get paid on Friday. I necessary my auto considering the fact that click over here This is often my only usually means of transportation. Chris stated that was good. Chris stated they would need to get the section but might have my automobile concluded by 12pm tomorrow (January fifth). I had been ok with that due to the fact I would've my auto prior to I required to go to work on Tuesday. I also requested to possess my oil improved and my rear light-weight changed (none of which ever occurred).
I requested him to elucidate to me why he could not swap the tire and he stated, short staffed, closing for a meeting and Once i claimed, but my child is driving on a donut how Are you aware of his donut is ok when you didn’t even examine his tire, you only turned him absent, his reaction was a donut can get you to definitely place A to stage B. This male was a total a-gap. I requested him could he not less than ensure One more site which was open til 7pm had the tire we wanted, and he refused to examine. This guy ought to be addressed by higher administration. I hope somebody from corporate reaches out to me concerning this matter. I have emailed corporate also. Keep away from Firestone on 8t Avenue.